Asendia Hong Kong: Case study e-commerce fashion company NA-KD

The Challenge

NA-KD recognised that local markets have local requirements, and that the final mile is just as important as the rest of the journey. So they wanted to find a partner that is knowledgeable in different cultures and shopping behaviour, but also cost effective and reliable.

The Solution

NA-KD has been using Asendia´s B2C service since 2018. When NA-KD entered the French market they recognised that they needed a market leading B2C solution to meet the demands of the French customers.

Since having proved that Asendia could do an excellent job for NA-KD to France, they entrusted them with yet another key market; Switzerland. Here Asendia offered its unique hybrid solution for final mile distribution.

NA-KD chose Asendia´s e-PAQ Select services that utilises best in class local in-country carriers with end-to-end tracking to match their growth and customer satisfaction ambitions