From September 23-25, 2024, the 18th China (Shenzhen) International Logistics and Supply Chain Fair (CILF) concluded successfully. Asendia Hong Kong, an international e-commerce and parcel delivery service provider, showcased its latest product offerings in collaboration with Hubbed, a leading provider of PUDO and return solutions in Australia. This event marked the first showcase of these offerings following Asendia Hong Kong's appointment as Hubbed's exclusive sales agent in China on September 11. The strategic alliance aims to deliver a variety of delivery options for Chinese e-tailers, marketplaces, and third-party logistics (3PL) providers, enhancing customer experiences and facilitating the growth of Chinese e-commerce businesses in Australia.
Unlocking the E-Commerce Potential of China and Strengthening Cross-Border Business Collaboration
Asendia Hong Kong, a leader in the international logistics sector, has earned the trust and partnership of many top-tier Chinese e-commerce companies through its extensive expertise and deep understanding of the Chinese market. The company excels not only in logistics solutions but also in delivering exceptional customer service, ensuring each customer enjoys personalized service experience.
Mclarin Joshua, CEO of Asendia Hong Kong and North Asia, remarked, "We are thrilled to collaborate with Hubbed. By integrating Hubbed's innovative logistics solutions and extensive network, Asendia Hong Kong has enriched its product portfolio and strengthened its competitive edge in the Chinese market. With Hubbed's Parcelpoints throughout Australia, we can offer Chinese businesses a more flexible home delivery option and a wider range of choices. The partnership fosters a seamless and integrated delivery experience, achieving unmatched end-to-end service in the industry, and supports the global expansion ambitions of Chinese retailers."
Seamless Cross-Border Logistics and Innovative Delivery Solutions
Asendia Hong Kong has partnered with Hubbed to introduce two key service offerings specifically tailored for Chinese e-commerce companies. They include:
- e-PAQ Select Powered in Australia by Hubbed: This service combines Asendia's cross-border delivery expertise with Hubbed's “Click & Collect” solution, allowing Australian customers to collect their parcels from secure Parcelpoints nationwide, offering a more flexible option than home delivery.
- e-PAQ Returns Powered in Australia by Hubbed: This service integrates Asendia's global reverse logistics network with Responsible Returns of Hubbed, providing an eco-friendly returns process that simplifies customer returns and supports sustainability.
Ranga Kaluarachchi, Chief Operating Officer of Hubbed, highlighted the significance of the strategic partnership between Asendia Hong Kong and Hubbed during the exhibition. "This collaboration will greatly enhance the cross-border e-commerce experience for Chinese businesses and Australian consumers," he stated. "We are addressing the critical challenge of ensuring a seamless flow of goods from China to Australia." Kaluarachchi explained that the new service offerings will leverage Hubbed's extensive network of cost-effective PUDO locations across Australia, providing Chinese companies with a competitive advantage. For Australian consumers, these services will introduce enhanced tracking capabilities, ensuring visibility and transparency throughout the shipping process. Furthermore, consumers will have the option to collect their parcels from secure and conveniently located PUDO points, reducing reliance on traditional home delivery.
“The new service offerings prioritize convenience, flexibility, and an enhanced customer experience, featuring several unique advantages,” Kaluarachchi added. “Hubbed’s Parcelpoints network boasts over 2,500 secure PUDO locations, covering 80% of the Australian population. This allows customers to choose the most convenient time and place to collect or return parcels. For instance, during peak shopping seasons, our Click & Collect service increases flexibility, enabling customers to pick up their items outside standard working hours and reducing the chances of missed deliveries. This not only saves costs but also optimizes the delivery process and minimizes carbon emissions through delivery consolidation—delivering 50 parcels to a single pickup point is far more environmentally friendly than distributing them to 50 different households.”
The use of local pickup points makes last-mile delivery more economical, significantly minimizing costs associated with failed deliveries while offering cost-effective solutions for businesses and customers alike. Additionally, the Responsible Returns service streamlines the return process, meeting sustainability and efficiency requirements that enhance customer trust and boost sales and loyalty.
Collectively, these new service offerings provide a flexible, cost-effective, and sustainable delivery solution, perfectly tailored to meet the evolving needs of businesses and consumers.
Strategic Alignment Driving Future Growth
This collaboration represents a significant milestone for Asendia in its mission to expand global operations and enhance service offerings. By integrating Hubbed’s last-mile solutions, Asendia Hong Kong can provide Chinese businesses with a more flexible and cost-effective method to meet order demands from Australian customers. This partnership aligns perfectly with Asendia Hong Kong's commitment to delivering innovative solutions that navigate the complexities of international e-commerce.
Joshua remarked, “Asendia Hong Kong possesses unique insights and capabilities that combine market knowledge, logistics expertise, strong partnerships, a commitment to sustainability, technological innovation, and a robust customer-centric approach. This positions us as a leader in driving product innovation within the e-commerce sector, particularly in the rapidly evolving landscape of online commerce.”
Looking ahead, Asendia and Hubbed will collaborate closely to further integrate Hubbed’s innovative last-mile delivery solutions into Asendia’s service portfolio. This partnership will leverage Asendia’s influence to expand Hubbed’s technology-driven solutions globally while tapping into the burgeoning Chinese market.
*Remark: This is a translated version of the original article on ebrun.com. To read the original article, visit https://www.ebrun.com/businessnews/20241009/561572.shtml
