Asendia Hong Kong: Case study e-commerce fashion retailer Hatstore

About Hatstore

Hatstore is an online store for caps and hats. With over 5000 different models in the range, they offer a wide selection for everyone who is looking for caps and hats. Hatstore was founded in 2011 and has since then made a journey at a fast pace. From having a room with the entire business of 10 sqm, today they have premises of over 1000 sqm. Hatstore has online stores in Sweden, Denmark, Finland, Norway, Germany, France, Spain, the United Kingdom and the Netherlands. Tens of thousands of customers have already chosen Hatstore and it is increasing with hundreds of new customers every day.

Website: hatstoreworld.com

The challenge

Hatstore was looking for a bespoke solution to their Swiss customers, knowing that it was quite a demanding market with the customs clearance to be considered. To succeed in Switzerland, Hatstore also realized that they had to include all costs, including the local Swiss VAT and duties, already in the check-out to avoid any surprises for the Swiss consumer at delivery.

The solution

Hatstore has been using Asendia´s e-PAQ Select Mailbox Plus product since 2019, for destination Switzerland.
Since Switzerland is one of the home markets, Asendia provides in depth knowledge of the Swiss market and the final mile distribution as the “local hero”.
Hatstore chose Asendia´s e-PAQ Select product to serve the Swiss customers in the best possible way.